Oldham Care and Support is set to ring up thousands of their helpline and response customers, many of which are vulnerable and elderly residents, to check they’re safe and sound.
The annual ring round started today (Monday, December 21) and continues until Christmas Day.
It will see various teams from Oldham Care and Support calling vulnerable and older people who may not receive any other services or support.
This year the Oldham Care and Support teams were joined by Oldham councillors and council staff who were giving their time to help ring round as part of the co-operative council approach.
Callers are speaking to residents to make sure they’re prepared for the festive period – for instance checking that their heating is working and that they have enough food and medicine.
It’s also a chance to reassure residents that they’re not alone over Christmas, and that the Helpline and Response line will remain open for 24 hours a day in case of emergencies.
Councillor Jenny Harrison, Cabinet Member for Social Care and Safeguarding, said: “This time of year can be really tough for elderly people, who may not be able to leave their home as it gets darker earlier or when it’s icy and cold.
“Also feeling lonely can be a huge risk to people’s wellbeing.
“The ring round is a great way to make sure that residents with limited mobility don’t feel abandoned. A simple phone call can make all the difference to make sure they’ve got enough to eat or that their home is warm enough.”